Legal & Compliance
Your rights, our terms, plainly stated.
Every document that governs your care with OnPoint Performance, in one place. Clear language, accessible at any time.
Terms of Service
The agreement governing your use of OnPoint Performance PLLC services. Covers eligibility, membership and billing terms, prescription policies, patient responsibilities, refund policies, and limitations of liability.
Privacy Policy
How we collect, use, and protect your personal information. Covers data collection on the website, how it is shared with third-party processors, your rights as a patient, and our data security practices. We do not sell personal information.
HIPAA Notice of Privacy Practices
Your federally protected health information rights under HIPAA. Covers how your medical records may be used and disclosed, how to request access or amendments, how to file a complaint, and how OnPoint Performance safeguards your protected health information.
Accessibility Statement
Our commitment to web accessibility. Documents the standards we follow (WCAG 2.1 AA), known limitations and remediation timelines, and how to request accommodations or report accessibility issues.
Medical Disclaimer
Important disclosures about the medical content on this site. Covers what constitutes medical advice, the role of the provider-patient relationship, and the limits of educational content. Required reading before relying on any clinical information published here.
Your health information is protected by federal law.
As a covered healthcare entity, OnPoint Performance PLLC is required by HIPAA to maintain the privacy and security of your protected health information. Our patient portal runs on Practice Better, a HIPAA-compliant platform with a signed Business Associate Agreement. To file a HIPAA complaint or learn more about your rights, visit the HHS Office for Civil Rights or contact our Privacy Officer at info@onpointperformancepllc.com.
Questions about your privacy or rights? Contact our Privacy Officer directly.