Contact
Reach us.
For prospective patients and general inquiries. Existing patients: all clinical communication routes through the patient portal for HIPAA compliance.
Existing Patients
Use the patient portal.
All clinical questions, prescription requests, protocol adjustments, and secure messaging with Gretchen route through the Practice Better patient portal. This is the only HIPAA-compliant channel for clinical communication.
Open Patient PortalProspective Patients
Start with an assessment.
The fastest way to become a patient is to book your Initial Health Assessment. Comprehensive bloodwork, a full clinical review with Gretchen, and a personalized recommendation based on what your labs show.
Book Your AssessmentGeneral Inquiries
Email us directly.
For general questions about the practice, membership tiers, business inquiries, media, or anything that is not a specific clinical question, email works best. We read every message and respond as quickly as we can.
Send an EmailWhat to expect
Response times and communication
Appointment scheduling
Book directly through the Practice Better scheduler, available 24/7. Available appointment times are typically visible within the following two to three weeks.
Patient portal messaging
Existing patients have 24/7 access to secure messaging through the portal. Response within 48 to 72 hours for Essentials members. Faster response and dedicated direct line access for VIP members.
General email inquiries
Response within two business days for general questions from prospective patients, media, or the public.
Emergency Notice
OnPoint Performance is not an emergency service.
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. Messages sent through our patient portal, email, or any other channel are not monitored on an emergency basis. See our Medical Disclaimer for more information.
Direct Contact
OnPoint Performance PLLC
Concierge telehealth serving patients across Florida and Texas via secure video visit.